Poceratu I, Maitimu N. APLIKASI METODE SERVICE QUALITY DALAM MENGANALISIS KUALITAS PELAYANAN PT. PLN (PERSERO) PLTD POKA AMBON. ale [Internet]. 17Oct.2022 [cited 22Nov.2024];5:121-8. Available from: https://ojs3.unpatti.ac.id/index.php/ale/article/view/6398