Dispute Resolution Mechanism Between Hospitals and Patients in the Framework of National Health Mediation

Mekanisme Penyelesaian Sengketa Antara Rumah Sakit Dan Pasien Dalam Kerangka Mediasi Kesehatan Nasional

  • Putri Naylarizki Lasamano Faculty of Law, Universitas Negeri Gorontalo, Gorontalo, Indonesia
  • Khansah Mutia Hasan Faculty of Law, Universitas Negeri Gorontalo, Gorontalo, Indonesia.
  • Nur Amalia Arsad Faculty of Law, Universitas Negeri Gorontalo, Gorontalo, Indonesia.
DOI: https://doi.org/10.30598/bacarita.v6i2.23677
Keywords: Health Mediation, Medical Disputes, Restorative Justice

Abstract

This study aims to analyze the dispute resolution mechanism between hospitals and patients within the framework of national health mediation, in the midst of the challenges of the Indonesian health system, with the existence of Health Law Number 17 of 2023, it is hoped that medical dispute resolution can be carried out efficiently and humanely through mediation. Mediation offers a non-litigation approach that prioritizes relationship restoration and restorative justice, although it still faces various obstacles, such as a lack of understanding and trained mediators. This study uses a normative juridical method with qualitative analysis of laws and regulations and medical dispute resolution practices. The results show that mediation can be an effective alternative to reduce the burden on the courts, provided it is supported by a good understanding by all parties involved and to strengthen the application of mediation and restorative justice principles in the context of health disputes in Indonesia

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Published
2026-04-30
How to Cite
Lasamano, Putri, Khansah Hasan, and Nur Arsad. 2026. “Dispute Resolution Mechanism Between Hospitals and Patients in the Framework of National Health Mediation”. Bacarita Law Journal 6 (2), 220-29. https://doi.org/10.30598/bacarita.v6i2.23677.
Issue
Vol 6 No 2 (2026): April (2026) BACARITA Law Journal (In Progress)
Section
Articles

Copyright (c) 2026 Putri Naylarizki Lasamano, Khansah Mutia Hasan, Nur Amalia Arsad

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