Rahmatia, Rahmatia, Paulus Liberthy Wairisal, and Francisca Riconita Sinay. 2025. “The Influence of Perception and Service Quality on Customer Satisfaction at Swiss-Belhotel in Ambon City”. JENDELA PENGETAHUAN 18 (1), 113-30. https://doi.org/10.30598/jp18iss1pp113-130.