Sociotechnocracy in Job Training Governance: A Reflection on E-Government Practices at UPTD BLKIP Bali
Abstract
This article examines the application of sociotechnocracy principles in the governance of vocational training at the Regional Technical Implementation Unit for Industrial and Tourism Training (UPTD BLKIP) in Bali Province, focusing on a critical reflection of its e-government practices. Using a qualitative descriptive approach and a case study method, the study analyzes the planning, implementation, and evaluation strategies of training programs conducted by UPTD BLKIP. The findings reveal that the strategies align with the institution’s strategic plans, including the digital simplification of registration processes, online-based promotions, and the provision of industry-relevant training. Evaluation is carried out systematically through satisfaction surveys and graduate tracking. However, the utilization of digital platforms such as SIAPkerja remains suboptimal, limiting program outreach and effectiveness. The novelty of this study lies in integrating the sociotechnocracy framework as an evaluative lens for assessing digital-based training governance in the public sector. This article recommends strengthening adaptive and data-driven digital strategies to foster more responsive and sustainable vocational training governance. The findings contribute to the development of social sciences and humanities, particularly in public policy studies, digital government, and human capital development through e-government-based training.
Downloads
References
Abdalla, M. M., Oliveira, L. G. L., Azevedo, C. E. F., & Gonzalez, R. K. (2018). Quality in qualitative organizational research: Types of triangulation as a methodological alternative. Administração: Ensino e Pesquisa, 19(1).
AbdulKareem, A. K., & Oladimeji, K. A. (2024). Cultivating the digital citizen: trust, digital literacy and e-government adoption. Transforming Government: People, Process and Policy, 18(2), 270–286. https://doi.org/10.1108/TG-11-2023-0196
Akintayo, O. T., Eden, C. A., Ayeni, O. O., & Onyebuchi, N. C. (2024). Evaluating the impact of educational technology on learning outcomes in the higher education sector: A systematic review. International Journal of Management & Entrepreneurship Research, 6(5), 1395–1422. https://doi.org/https://doi.org/10.53022/oarjms.2024.7.2.0026
Alenezi, M. (2023). Digital Learning and Digital Institution in Higher Education. Education Sciences, 13(1), 88. https://doi.org/10.3390/educsci13010088
Anggraini, S. Z., & Tukiman, T. (2022). Strategi Dinas Tenaga Kerja dalam Meningkatkan Penempatan Tenaga Kerja dan Perluasan Kesempatan Kerja di Kabupaten Sidoarjo. Jurnal Ilmiah Universitas Batanghari Jambi, 22(3), 2220. https://doi.org/10.33087/jiubj.v22i3.2764
Arion, F. H., Harutyunyan, G., Aleksanyan, V., Muradyan, M., Asatryan, H., & Manucharyan, M. (2024). Determining Digitalization Issues (ICT Adoption, Digital Literacy, and the Digital Divide) in Rural Areas by Using Sample Surveys: The Case of Armenia. Agriculture, 14(2), 249. https://doi.org/10.3390/agriculture14020249
Arni, A. (2024). Public Service Bureaucratic Reform At The One Door Integrated Services Department of Bone District. Baileo: Jurnal Sosial Humaniora, 1(2), 166–175.
Attanasio, G., Preghenella, N., De Toni, A. F., & Battistella, C. (2022). Stakeholder engagement in business models for sustainability: The stakeholder value flow model for sustainable development. Business Strategy and the Environment, 31(3), 860–874. https://doi.org/10.1002/bse.2922
Bell, K., & Reed, M. (2022). The tree of participation: a new model for inclusive decision-making. Community Development Journal, 57(4), 595–614.
Carvalho, A. R., & Santos, C. (2022). Developing peer mentors’ collaborative and metacognitive skills with a technology-enhanced peer learning program. Computers and Education Open, 3, 100070. https://doi.org/https://doi.org/10.1016/j.caeo.2021.100070
Endres, H., Huesig, S., & Pesch, R. (2022). Digital innovation management for entrepreneurial ecosystems: services and functional of innovation management software adoption. Review of Managerial Science, 16(1), 135–156. https://doi.org/10.1007/s11846-021-00441-4
Gani, N., Degdo Suprayitno, Diky Wardhani, Hamzah Al Imran, & Kusuma Agdhi Rahwana. (2024). Optimising Human Resource Information Systems in the Context of MSME Technology Management. Jurnal Informasi Dan Teknologi, 302–309. https://doi.org/10.60083/jidt.v6i1.519
Garlinska, M., Osial, M., Proniewska, K., & Pregowska, A. (2023). The Influence of Emerging Technologies on Distance Education. Electronics, 12(7), 1550. https://doi.org/10.3390/electronics12071550
Haribowo, R. K., Nurpita, A., Andjani, I. Y., Andari, Y., & Sufitri. (2025). Strategies for Tracing Vocational Training Graduates: Integrating Technology and Industry Needs to Address Labor Market Challenges. Jurnal Ekonomi, Manajemen, Bisnis Dan Akuntansi Review, 5(1), 11. https://doi.org/10.53697/emba.v5i1.2227
Hieng, B. B., & Prabawati, N. P. A. (2024). Digital Transformation in Villages: A Policy Implementation Approach in Kajowair Village, Nusa Tenggara Timur. Baileo: Jurnal Sosial Humaniora, 2(2 SE-Articles). https://doi.org/10.30598/baileofisipvol2iss2pp189-198
Hughes, M., Hughes, P., Hodgkinson, I., Chang, Y., & Chang, C. (2022). Knowledge‐based theory, entrepreneurial orientation, stakeholder engagement, and firm performance. Strategic Entrepreneurship Journal, 16(3), 633–665. https://doi.org/10.1002/sej.1409
Iqbalsyah, M., Sudadio, & Moch. Ganiadi. (2025). Peran Balai Besar Pelatihan Vokasi Dan Produktivitas (BBPVP) Serang Dalam Meningkatkan Kualitas Dan Kompetensi Calon Tenaga Kerja Di Kota Serang Banten. Jurnal Niara, 17(3), 62–69. https://doi.org/10.31849/niara.v17i3.21267
Jackson, D., Bonnie Amelia, D., & and Eady, M. (2025). Equity and inclusion in work-integrated learning: participation and outcomes for diverse student groups. Educational Review, 77(2), 329–350. https://doi.org/10.1080/00131911.2023.2182764
Johnson, M., Jain, R., Brennan-Tonetta, P., Swartz, E., Silver, D., Paolini, J., Mamonov, S., & Hill, C. (2021). Impact of Big Data and Artificial Intelligence on Industry: Developing a Workforce Roadmap for a Data Driven Economy. Global Journal of Flexible Systems Management, 22(3), 197–217. https://doi.org/10.1007/s40171-021-00272-y
Kauffeld, S., & Berg, A.-K. (2025). Shaping Transformation: Becoming a Changemaker. In New Digital Work II (pp. 217–230). Switzerland. https://doi.org/10.1007/978-3-031-69994-8_13
Khoerunnisa, T., Handayani, T., Alya, N., Haura, U., & Fadilla, A. (2024). Penerapan Program Pelatihan Kerja dalam Mengurangi Jumlah Pengangguran Struktural (Studi Kasus: Provinsi DKI Jakarta). Journal of Economics, Assets, and Evaluation, 1(3), 1–8. https://doi.org/10.47134/jeae.v1i3.208
Kolagar, M., Reim, W., Parida, V., & Sjödin, D. (2022). Digital servitization strategies for SME internationalization: the interplay between digital service maturity and ecosystem involvement. Journal of Service Management, 33(1), 143–162. https://doi.org/10.1108/JOSM-11-2020-0428
Kusnadi, I. H., Luki, N., & Faqihudin, F. (2022). Efektivitas Penyelengaraan Program Pelatihan Kerja Di UPTD Balai Latihan Kerja Dinas Tenaga Kerja Dan Transmigrasi Kabupaten Subang. The World of Public Administration Journal. https://doi.org/10.37950/wpaj.v3i2.1228
Longo, F., Padovano, A., De Felice, F., Petrillo, A., & Elbasheer, M. (2023). From “prepare for the unknown” to “train for what’s coming”: A digital twin-driven and cognitive training approach for the workforce of the future in smart factories. Journal of Industrial Information Integration, 32, 100437. https://doi.org/https://doi.org/10.1016/j.jii.2023.100437
Manurung, J. R. S., Madubun, J., & Muhtar, M. (2023). Alokasi Dana Desa yang Mencerahkan: Melacak Upaya Mencegah Disparitas Sosial di Negeri Tawiri, Maluku. Baileo: Jurnal Sosial Humaniora, 1(1), 99–112.
Moon, M. D. (2019). Triangulation: A method to increase validity, reliability, and legitimation in clinical research. Journal of Emergency Nursing, 45(1), 103–105.
Ms, M. M., Bili, D. M., Begu, E., Lak’apu, R. I., & Poa, I. G. (2025). Challenges in Human Resource Training in the Hybrid Working Era. Formosa Journal of Multidisciplinary Research, 4(4), 1779–1792. https://doi.org/10.55927/fjmr.v4i4.163
Muka, I. K., & Suardana, I. W. (2024). Innovation of Form and Function of Banyumulek Pottery Craftsmanship in Lombok as Heritage of Traditional Culture. Harmonia: Journal of Arts Research and Education, 24(1), 36–50. https://doi.org/10.15294/harmonia.v24i1.44787
Nasution, A., & Irham, M. (2023). Efektivitas Pelatihan Keterampilan Kerja Dalam Meningkatkan Daya Saing Tenaga Kerja. JURNAL MANAJEMEN DAN BISNIS EKONOMI, 2(1), 262–270. https://doi.org/10.54066/jmbe-itb.v2i1.1105
Octaziano Blanco, Y., & Hardjati, S. (2024). Peran Dinas Tenaga Kerja Kabupaten Sidoarjo dalam Mengurangi Angka Pengangguran. NeoRespublica : Jurnal Ilmu Pemerintahan, 5(2), 867–878. https://doi.org/10.52423/neores.v5i2.135
Prasiasa, D. P. O., Widari, D. A. D. S., & Susanti, P. H. (2023). Authenticity and Commodification of Creative Industry Products in The Tourism Sector, Bali. Mudra Jurnal Seni Budaya, 38(3). https://doi.org/10.31091/mudra.v38i3.2285
Purnama, G., Budiawan, A., & Nursetiawan, I. (2024). Strategi Dinas Tenaga Kerja dalam Meningkatkan Kompetensi dan Akses Pelatihan Bagi Calon Tenaga Kerja di Kabupaten Ciamis. Journal of Research and Development on Public Policy, 3(2), 154–171. https://doi.org/10.58684/jarvic.v3i2.148
Puspitasari, N., & Ayustia, R. (2024). Communication, Motivation, And Exemplarity: Building Performance Effectiveness Through A Family-Oriented Leadership Style. Baileo: Jurnal Sosial Humaniora, 2(2), 130–141. https://doi.org/10.30598/baileofisipvol2iss2pp130-141
Puspitasari, N., & Ayustia, R. (2025). The Influence of Leadership in National Amil Zakat Institutions on Employee Performance Effectiveness: A Case Study of The National Amil Zakat Institution Membangun Keluarga Utama in Yogyakarta. Baileo: Jurnal Sosial Humaniora, 2(2), 130–141.
Putri, G. C., & Nurmanina, A. (2025). Efektivitas Balai Latihan Kerja Industri (BLKI) Dalam Peningkatan Keterampilan Tenaga Kerja Pada Program Pembuatan Roti Dan Kue di Kota Balikpapan. DISCOURSE: Indonesian Journal of Social Studies and Education, 2(2), 103–117. https://doi.org/10.69875/djosse.v2i2.185
Ravšelj, D., Umek, L., Todorovski, L., & Aristovnik, A. (2022). A Review of Digital Era Governance Research in the First Two Decades: A Bibliometric Study. Future Internet, 14(5), 126. https://doi.org/10.3390/fi14050126
Revaldhi, A., Gaffar, V., & Sofia, A. (2025). Challenges of Integrating Digital Innovation Strategies in Educational Technology to Enhance E-Government Implementation. QALAMUNA: Jurnal Pendidikan, Sosial, Dan Agama, 17(1 SE-Articles), 185–194. https://doi.org/10.37680/qalamuna.v17i1.6831
Ribeiro-Navarrete, S., Botella-Carrubi, D., Palacios-Marqués, D., & Orero-Blat, M. (2021). The effect of digitalization on business performance: An applied study of KIBS. Journal of Business Research, 126, 319–326. https://doi.org/https://doi.org/10.1016/j.jbusres.2020.12.065
Rivaldo, Y., & Nabella, S. D. (2023). Employee Performance: Education, Training, Experience and Work Discipline. Quality - Access to Success, 24(193). https://doi.org/10.47750/QAS/24.193.20
Rosdiana, A., Khuzaini, Zamrudi, Z., Zainul, M., & Zuana, M. M. M. (2024). The Role of Human Resources Management in Improving Teacher Innovation and Creativity in Madrasahs. Munaddhomah: Jurnal Manajemen Pendidikan Islam, 5(4), 409–420. https://doi.org/10.31538/munaddhomah.v5i4.1391
Sakir, A. R., Amaliah, Y., & Lukman, J. P. (2024). The Level of Community Participation in Human Resource Development in Barakkae Village, Bone Regency. Baileo : Jurnal Sosial Humaniora, 1(2), 155–165. https://doi.org/10.30598/baileofisipvol1iss2pp155-165
Salsabila, S. I., & Hertati, D. (2022). Efektivitas Program Pelatihan Berbasis Kompetensi dalam Meningkatkan Kualitas Tenaga Kerja di UPTD BLK Kabupaten Kotawaringin Timur. PERSPEKTIF, 11(4), 1360–1368. https://doi.org/10.31289/perspektif.v11i4.7933
Salsinha, L. M. D. S., & Lukman, J. P. (2024). Library Digitalization and Modernization: Strategies for Utilizing E-Clipping to Enhance Services at The Digital Library of The Audit Board of The Republic of Indonesia (BPK RI) Bali Provincial Office. Baileo: Jurnal Sosial Humaniora, 2(2 SE-Articles). https://doi.org/10.30598/baileofisipvol2iss2pp176-188
Shaukat, M. B., Latif, K. F., Sajjad, A., & Eweje, G. (2022). Revisiting the relationship between sustainable project management and project success: The moderating role of stakeholder engagement and team building. Sustainable Development, 30(1), 58–75. https://doi.org/10.1002/sd.2228
Sialen, N. (2024). Capacity Building of the DKI Jakarta Provincial Government in Implementing E-Government. Best Journal of Administration and Management, 2(4), 202–209. https://doi.org/10.56403/bejam.v2i4.190
Siregar, K. C., Sopacua, Y., & Alfredo, R. (2024). Digital Revolution In Public Communication Management: A Review Of Opportunities And Challenges For Maluku Regional Police Public Relations In The Digital Era. Baileo: Jurnal Sosial Humaniora, 1(3), 244–255.
Soselisa, P. S., Alhamid, R., & Rahanra, I. Y. (2024). Integration of Local Wisdom and Modern Policies: The Role of Traditional Village Government In The Implementation of Sasi In Maluku. Baileo: Jurnal Sosial Humaniora, 2(1), 63–75.
Sulaiman, S., Trimawarni, A., Wahyuni, E., & Listiana, Y. D. (2024). Toward A Smart City Pontianak: A Study of Digital Governance Effectiveness As A Moderator of The Relationship Between Work Culture, HR Management, and Public Satisfaction. Baileo: Jurnal Sosial Humaniora, 2(2), 120–129. https://doi.org/10.30598/baileofisipvol2iss2pp120-129
Syauta, D. D. H., Titaley, E., & Pelupessy, P. J. (2024). The Adaptive Approach In Digital Transformation of Primary Education: Implementation of Digitalization In Elementary Schools In Maluku. Baileo: Jurnal Sosial Humaniora, 2(1), 39–50.
Tan, E., & Crompvoets, J. (Eds.). (2022). The new digital era governance. Brill | Wageningen Academic. https://doi.org/10.3920/978-90-8686-930-5
Visvizi, A., Troisi, O., Grimaldi, M., & Loia, F. (2022). Think human, act digital: activating data-driven orientation in innovative start-ups. European Journal of Innovation Management, 25(6), 452–478. https://doi.org/10.1108/EJIM-04-2021-0206
Wang, C., & Si, L. (2024). The Intersection of Public Policy and Public Access: Digital Inclusion, Digital Literacy Education, and Libraries. Sustainability, 16(5), 1878. https://doi.org/10.3390/su16051878
Winanda, Y. R., & Mubarak, A. (2020). Implementasi Strategi Balai Latihan Kerja (BLK) Padang Dalam Meningkatkan Kualitas Tenaga Kerja. Jurnal Manajemen Dan Ilmu Administrasi Publik (JMIAP), 18–25. https://doi.org/10.24036/jmiap.v2i2.121
Zhong, Y., Chen, Y., & Yang, G. (2024). Research on the Practice Path of Workers in Rural Construction Industry Promoted by the Construction of AI-Based Digital Sharing Training Base. 2024 4th International Conference on Computer Science, Electronic Information Engineering and Intelligent Control Technology (CEI), 405–412. https://doi.org/10.1109/CEI63587.2024.10871886
Copyright (c) 2025 I Gusti Ayu Agung Dian Reditya Pradnyani, Ni Putu Anik Prabawati
This work is licensed under a Creative Commons Attribution 4.0 International License.
