Adaptive Collaboration Governance: A Sociological–Economic Study of Outliers, Communication Quality, and Partnership Sustainability

Edwin Lumunon; Juliet Makinggung; Jemmry Winokan; Rolyke Tulangow

Edwin Lumunon Politeknik Negeri Manado
Juliet Makinggung Politeknik Negeri Manado
Jemmry Winokan Politeknik Negeri Manado
Rolyke Tulangow Politeknik Negeri Manado

Keywords: Adaptive Collaboration Governance, Anomaly Detection, Communication Quality, Higher Education Partnership, Organizational Collaboration

Abstract

This study aims to analyze the effectiveness of collaboration governance between higher education institutions and external partners by highlighting the role of outliers, communication quality, and partnership sustainability within a socio-economic framework. Using an explanatory quantitative design, data from 100 collaboration projects across five Indonesian universities were processed with SPSS 26 through data cleaning, normality testing, outlier detection using scatter and box plots, Pearson correlations, and multiple linear regression to examine the influence of communication intensity, funding effectiveness, and partner satisfaction on sustainability. The findings show that communication quality significantly enhances partner satisfaction, which emerges as the strongest predictor of sustained partnerships, while meeting frequency and funding size do not consistently translate into improved outcomes due to diminishing returns and administratively driven communication. Negative outliers serve as early indicators of potential failure, whereas positive outliers reveal efficient collaborative practices that can be replicated. The study’s novelty lies in proposing the concept of adaptive collaboration governance, which integrates socio-economic theory with outlier analysis as an empirical diagnostic tool for understanding relational dynamics. The study contributes to the advancement of sociological economics and organizational sociology by demonstrating the value of evidence-based approaches that combine statistical analysis with relational interpretation to strengthen institutional collaboration and long-term partnership sustainability.

Downloads

Download data is not yet available.

References

Abdalla, M. M., Oliveira, L. G. L., Azevedo, C. E. F., & Gonzalez, R. K. (2018). Quality in Qualitative Organizational Research: types of triangulation as a methodological alternative. Administração: Ensino e Pesquisa, 19(1), 66–98. https://doi.org/10.13058/raep.2018.v19n1.578

Agustina, R. (2022). Peningkatan Literasi Pasar Modal pada Mahasiswa (1st Step to Entry Galeri Investasi Bursa Efek Indonesia). JPKMI (Jurnal Pengabdian Kepada Masyarakat Indonesia), 3(2), 127–137. https://doi.org/10.36596/jpkmi.v3i2.358

Angkut, A., Yamaly, F., & Candera, M. (2025). Determinants of Bank Risk-Taking: The Role of Capital Adequacy Ratio, Return on Equity to Total Assets, and Loan to Deposit Ratio in The Indonesian Banking Sector. Baileo: Jurnal Sosial Humaniora, 2(3), 334–349. https://doi.org/10.30598/baileofisipvol2iss3pp334-349

Ardias, W. S., & Lenggogeni, P. (2022). Peningkatan Kerjasama Sebagai Upaya Mengoptimalkan Program Kerja Organisasi Ikatan Mahasiswa Solok Selatan. Journal of Social Outreach, 1(1), 91–104. https://doi.org/10.15548/jso.v1i1.3853

Asadi-Lari, M., Ahmadi Teymourlouy, A., Maleki, M., & Afshari, M. (2021). Opportunities and challenges of global health diplomacy for prevention and control of noncommunicable diseases: a systematic review. BMC Health Services Research, 21(1), 1193. https://doi.org/10.1186/s12913-021-07240-3

Badriyah, N., Sulaeman, M. M., Wibowo, S. N., & Anggapratama, R. (2024). The Role of Constructive Conflict Management in Fostering Team Collaboration and Innovation: A Perspective of Transformational Leadership. Journal of Contemporary Administration and Management (ADMAN), 2(1), 402–408. https://doi.org/10.61100/adman.v2i1.159

Bentancur, N., Bidegain, G., & Martinez, R. (2023). The study of public policies in political science: Contributions, debates, and challenges. Gestión y Política Pública, 32(2), 187–217. https://doi.org/10.60583/gypp.v32i2.8127

Beyers, F., Leventon, J., & Heinrichs, H. (2023). Collaborative governance or state regulation? Endless efforts but little capacity for sustainability transformation of the German textile sector. Environmental Policy and Governance, 33(1), 56–77. https://doi.org/10.1002/eet.1996

Broihanne, M.-H. (2025). Intra-household self-confidence in subjective financial knowledge. International Journal of Bank Marketing, 43(7), 1389–1412. https://doi.org/10.1108/IJBM-10-2024-0625

Bruneel, J., D’Este, P., & Salter, A. (2010). Investigating the factors that diminish the barriers to university–industry collaboration. Research Policy, 39(7), 858–868. https://doi.org/10.1016/j.respol.2010.03.006

Cartwright, A., & Roach, J. (2021). The Wellbeing of UK Police: A Study of Recorded Absences from Work of UK Police Employees Due to Psychological Illness and Stress Using Freedom of Information Act Data. Policing: A Journal of Policy and Practice, 15(2), 1326–1338. https://doi.org/10.1093/police/paaa033

Clelland, H. T., & Haigh, M. (2023). Politeness and the communication of uncertainty when breaking bad news. Discourse Processes, 60(7), 479–501. https://doi.org/10.1080/0163853X.2023.2245310

Costumato, L. (2021). Collaboration among public organizations: a systematic literature review on determinants of interinstitutional performance. International Journal of Public Sector Management, 34(3), 247–273. https://doi.org/10.1108/IJPSM-03-2020-0069

Cupák, A., Fessler, P., & Schneebaum, A. (2021). Gender differences in risky asset behavior: The importance of self-confidence and financial literacy. Finance Research Letters, 42(12), 101880. https://doi.org/10.1016/j.frl.2020.101880

Ege, M., Wang, D., & Xu, N. (2025). The consequences of reputation-damaging events for Big Four auditors: evidence from 110 cases with media coverage between 2007 and 2019. Review of Accounting Studies, 30(2), 2015–2070. https://doi.org/10.1007/s11142-024-09865-1

Fan, L., Lim, H., & Lee, J. M. (2022). Young adults’ financial advice‐seeking behavior: The roles of parental financial socialization. Family Relations, 71(3), 1226–1246. https://doi.org/10.1111/fare.12625

Frey, T., & Friemel, T. N. (2023). Adolescents’ Drinking Behavior Off- and Online: Disentangling Exposure Effects and Selective Exposure in Networked Communication Structures. Journal of Health Communication, 28(12), 815–824. https://doi.org/10.1080/10810730.2023.2275124

Gibbert, Michael, Nair, Lakshmi Balachandran, Weiss, Matthias, & Hoegl, Martin. (2020). Using Outliers for Theory Building. Organizational Research Methods, 24(1), 172–181. https://doi.org/10.1177/1094428119898877

Granovetter, M. (1985). Economic Action and Social Structure: The Problem of Embeddedness. American Journal of Sociology, 91(3), 481–510. https://doi.org/10.1086/228311

Granovetter, M. (2018). The Impact of Social Structure on Economic Outcomes. In The Sociology of Economic Life (pp. 46–61). Routledge. https://doi.org/10.4324/9780429494338-4

Hassan, M. S., Al Halbusi, H., Ahmad, A. B., Abdelfattah, F., Thamir, Z., & Raja Ariffin, R. N. (2023). Discretion and its effects: analyzing the role of street-level bureaucrats’ enforcement styles. International Review of Public Administration, 28(4), 480–502. https://doi.org/10.1080/12294659.2023.2286671

Hendren, K., Newcomer, K., Pandey, S. K., Smith, M., & Sumner, N. (2023). How qualitative research methods can be leveraged to strengthen mixed methods research in public policy and public administration? Public Administration Review, 83(3), 468–485. https://doi.org/10.1111/puar.13528

Hung, L.-Y., Wang, S.-M., & Yeh, T.-K. (2022). Collaboration between the government and environmental non-governmental organisations for marine debris policy development: The Taiwan experience. Marine Policy, 135(12), 104849. https://doi.org/10.1016/j.marpol.2021.104849

Islam, A., Islam, M. A., Hossain, M. I., Nimfa, D. T., & Tehseen, S. (2025). Paradox of Sustainable Growth: The Interplay Between Small and Medium Enterprises and Non‐governmental Organizations and Government Helix. Business Strategy & Development, 8(1), 70054. https://doi.org/10.1002/bsd2.70054

Kanol, D. (2022). Narrative strategies for emerging disruptive technologies: A case study of Blockchain for Europe. Politics & Policy, 50(5), 952–966. https://doi.org/10.1111/polp.12492

Kerrigan, M. R. (2024). A Framework for Understanding Community Colleges’ Organizational Capacity for Data Use. Journal of Mixed Methods Research, 8(4), 341–362. https://doi.org/10.1177/1558689814523518

Lagoe, C. A., Newcomer, D., & Fico, A. (2023). Formative research for a social marketing safety campaign at a biomedical research facility. Journal of Social Marketing, 13(4), 510–527. https://doi.org/10.1108/JSOCM-11-2022-0230

LeBaron, A. B., & Kelley, H. H. (2021). Financial Socialization: A Decade in Review. Journal of Family and Economic Issues, 42(1), 195–206. https://doi.org/10.1007/s10834-020-09736-2

Legenzova, R., & Leckė, G. (2025). The Link between Family Financial Socialization in Adulthood and Investment Literacy of P2P Investors. Journal of Family and Economic Issues, 46(2), 525–544. https://doi.org/10.1007/s10834-024-09962-y

Lewis, C. M. (2019). A Case Study of Qualitative Methods. In The Cambridge Handbook of Computing Education Research (pp. 875–894). Cambridge University Press. https://doi.org/10.1017/9781108654555.032

Lianto, B., & Iswadi, H. (2025). University-Industry Collaboration and Innovation Performance Evidence from the University of Surabaya in Indonesia. The Asian Journal of Technology Management (AJTM), 18(1), 1–19. https://doi.org/10.12695/ajtm.2025.18.1.1

Lu, B., & Chen, Z. (2021). Live streaming commerce and consumers’ purchase intention: An uncertainty reduction perspective. Information & Management, 58(7), 103509. https://doi.org/10.1016/j.im.2021.103509

Malik, E., & Shankar, S. (2025). Exploring the potential of self-managed organizational structure in enhancing home-based healthcare services in India. Discover Health Systems, 4(1), 129. https://doi.org/10.1007/s44250-025-00309-4

Mayangsari, S., & Fitryana Santoso, M. (2025). The factors that influence the integrity of financial statement: Indonesia case. New Applied Studies in Management, Economics & Accounting, 8(2), 57–69. https://doi.org/10.22034/nasmea.2025.208785

Mayasari, Y., & Nengzih, N. (2025). Earnings Quality in The Retail Industry: The Role of Profit Growth, Capital Structure, and Liquidity in Retail Companies Listed on The Indonesia Stock Exchange (2019–2023). Baileo: Jurnal Sosial Humaniora, 2(3), 268–285. https://doi.org/10.30598/baileofisipvol2iss3pp268-285

Moeenian, M., Khamseh, A., & Ghazavi, M. (2022). Social innovation based on collaboration between government and non-governmental organizations in COVID-19 crisis: evidence from Iran. Infectious Diseases of Poverty, 11(1), 13. https://doi.org/10.1186/s40249-021-00923-3

Moradpour, S., Shahnazi, H., & Hassanzadeh, A. (2021). Predictability of constructs of theory of planned behavior in adopting urinary tract infection prevention behaviors among pregnant women. Journal of Education and Health Promotion, 10(1), 10000. https://doi.org/10.4103/jehp.jehp_1501_20

Mrabti, L., & Alaoui, Z. B. (2024). Balancing Qualitative and Quantitative Research Methods. In Qualitative and Quantitative Research (pp. 87–118). https://doi.org/10.4018/979-8-3693-8689-7.ch004

Naeem, M., Ozuem, W., Howell, K., & Ranfagni, S. (2023). A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research. International Journal of Qualitative Methods, 22(1), 1–10. https://doi.org/10.1177/16094069231205789

Naznen, F., & Lim, W. L. (2023). Conceptualizing Business Intelligence (BI) Adoption in SME to Gain Competitive Advantage: Effects of Organizational Mindfulness, Inter-organizational Relationship and Technology Orientation. In M. A. Al-Sharafi, M. Al-Emran, M. N. Al-Kabi, & K. Shaalan (Eds.), Proceedings of the 2nd International Conference on Emerging Technologies and Intelligent Systems (pp. 90–100). Springer International Publishing. https://doi.org/10.1007/978-3-031-25274-7_8

Ngindra, R. A., Meitiana, M., & Fitria Husnatarina. (2025). Capital Market Inclusion Improvement Strategies in Central Kalimantan. International Journal of Economics and Management Research, 4(1), 591–598. https://doi.org/10.55606/ijemr.v4i1.442

Nie, X., Feng, K., Zhao, G., Fan, T., & Wang, S. (2021). The Evolutionary Game of Trust in Public-Private Partnership Project Networks. Mathematical Problems in Engineering, 21(1), 1–11. https://doi.org/10.1155/2021/5514708

Panjei, E., Gruenwald, L., Leal, E., Nguyen, C., & Silvia, S. (2022). A survey on outlier explanations. The VLDB Journal, 31(5), 977–1008. https://doi.org/10.1007/s00778-021-00721-1

Perkmann, M., Tartari, V., McKelvey, M., Autio, E., Broström, A., D’Este, P., Fini, R., Geuna, A., Grimaldi, R., Hughes, A., Krabel, S., Kitson, M., Llerena, P., Lissoni, F., Salter, A., & Sobrero, M. (2023). Academic engagement and commercialisation: A review of the literature on university–industry relations. Research Policy, 42(2), 423–442. https://doi.org/10.1016/j.respol.2012.09.007

Putri, I. G. A. M. A. D., Sari, K., Hasibuan, H. T., Ardiana, P. A., Yanthi, K. D. L., Pradnyani, N. W. A., & Sujana, N. W. K. J. P. (2025). Institutional dynamics and environmental disclosures: insights from Indonesia’s energy sector. Pacific Accounting Review. https://doi.org/10.1108/PAR-11-2024-0309

Rivera, J. D., & Knox, C. C. (2023). Bureaucratic discretion, social equity, and the administrative legitimacy dilemma: Complications of New Public Service. Public Administration Review, 83(1), 65–77. https://doi.org/10.1111/puar.13550

Roling, W. M., Grum, M., Gronau, N., & Kluge, A. (2024). The roots of errors in adaptive performance: clustering behavioral patterns after the introduction of a change. Journal of Workplace Learning, 36(4), 267–281. https://doi.org/10.1108/JWL-10-2023-0168

Rose, J., & Johnson, C. W. (2020). Contextualizing reliability and validity in qualitative research: toward more rigorous and trustworthy qualitative social science in leisure research. Journal of Leisure Research, 51(4), 432–451. https://doi.org/10.1080/00222216.2020.1722042

Rudiadi, R., Ilosa, A., & Alsukri, S. (2021). Optimalisasi Kinerja Pemerintahan Desa Dalam Penyusunan Rencana Kerja Pembangunan Desa. Jurnal EL-RIYASAH, 12(1), 44. https://doi.org/10.24014/jel.v12i1.13201

Sari, L., & Elfita, R. A. (2024). The Influence Of Financial Literacy And Technological Progress On Interest In Stock Investment With Behavioral Finance As Moderation Behavior As Moderation (Case Study of Investment Gallery in Surabaya City College). Proceeding ICAMEKA: International Conference Accounting, Management & Economics Uniska, 1(1), 785–800. https://icamekaproceedings.fe.uniska-kediri.ac.id/index.php/icameka/article/view/66

Scupola, A., & Mergel, I. (2022). Co-production in digital transformation of public administration and public value creation: The case of Denmark. Government Information Quarterly, 39(1), 101650.

van Noordt, C., & Misuraca, G. (2022). Artificial intelligence for the public sector: results of landscaping the use of AI in government across the European Union. Government Information Quarterly, 39(3), 101714. https://doi.org/10.1016/j.giq.2022.101714

Wang, H., & Ran, B. (2023). Network governance and collaborative governance: a thematic analysis on their similarities, differences, and entanglements. Public Management Review, 25(6), 1187–1211. https://doi.org/10.1080/14719037.2021.2011389

Wang, W., & Liu, Y. (2022). Does University-industry innovation community affect firms’ inventions? The mediating role of technology transfer. The Journal of Technology Transfer, 47(3), 906–935. https://doi.org/10.1007/s10961-021-09887-w

Wigren-Kristoferson, C., Brundin, E., Hellerstedt, K., Stevenson, A., & Aggestam, M. (2022). Rethinking embeddedness: a review and research agenda. Entrepreneurship & Regional Development, 34(1–2), 32–56. https://doi.org/10.1080/08985626.2021.2021298

Zakiyah, E. F., & Akbar, T. (2025). Power, Trust, and Integrity: A Sociological Analysis of Corporate Size, Managerial Control, and Financial Transparency in Indonesia’s Energy Industry. Baileo: Jurnal Sosial Humaniora, 3(2), 313–331. https://doi.org/10.30598/baileofisipvol3iss2pp313-331

Zhang, Z. (2025). E-commerce logistics performance and resilience: The influence of inter-organizational trust and organizational flexibility. Technology in Society, 81(1), 102777. https://doi.org/10.1016/j.techsoc.2024.102777

Zhang, Z., Zhang, G., Hu, Y., Jiang, Y., Zhou, C., & Ma, J. (2023). The evolutionary mechanism of haze collaborative governance: novel evidence from a tripartite evolutionary game model and a case study in China. Humanities and Social Sciences Communications, 10(1), 69. https://doi.org/10.1057/s41599-023-01555-8